If you have questions or concerns regarding this statement, you should first contact us by e-mail at .

Storage Master Self Storage has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for our website, storagemastersr.com and business, Storage Master Self Storage.

Storage Master Self Storage gathers information about users from data that is provided through optional, voluntary registrations, order forms, data retrieved from our accounting software, the Storage Commander servers and data Storage Master gathers through aggregated tracking information derived mainly by tallying page views and hits throughout our site. Storage Master may share this data with our parent company, Storage Commander software providers and advertisers for our company. This information may also be used to generate e-mails for Storage Master related advertising. We do not sell or provide your information to outside parties for purposes other than Storage Master business uses.

This site contains links to other sites. Storage Master Self Storage is not responsible for the privacy practices or the content of such web sites. We encourage you to read the privacy statements of each and every web site that collects your personally identifiable information.

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order, law enforcement demand or legal process served on our web site or business.

Storage Master gathers user information from the following processes:

Account creation forms

Our site uses an account creation form for customers to request information and product services. We collect visitor contact information and financial information (i.e. store credit card numbers). All credit card numbers are internally encrypted.

Online surveys

Our occasional online surveys may ask visitors for contact information (i.e. email address) and demographic information (i.e. zip codes, age, income level, etc.) to better target our content to our audience. We sometimes share the aggregated demographic information with our advertisers and partners. Contact information is not shared outside of Storage Master related business usages.

Contests

We occasionally run contests and/or sweepstakes on our site in which we may ask visitors for contact information. The customer's contact information is used to contact the visitor when necessary.

E-mail alerts

Storage Master may occasionally offer electronic newsletters and alerts to users. Storage Master gathers the e-mail addresses of users who voluntarily subscribe.

Online and Web search engine analyzing software and protocols

Storage Master Self Storage uses Google Analytics and other web browsing analysis software protocols that may track personal and demographic information through the use of IP and geolocation. The use of these services provides better advertising usage and targeting. Google may also provide other personal information that they may have acquired to better serve the advertising market. Google Analytics privacy policy may be viewed at this link: Google Privacy Policy

Information security

This site has security measures in place to prevent the loss, misuse and alteration of the information under our control. When our registration/order form asks you to enter your sensitive information (credit card number), that information is encrypted. All of our customers' information, not just the sensitive information mentioned above, is restricted in our offices and the Storage Commander servers. Only employees who need the information to perform their job (for example, our billing clerk or a customer service representative) are granted access to your information. Data backups are stored in a locked, fire resistant steel vault. Storage Master Self Storage, their ownership entity, and/or their employees, shall not be liable for any sensitive information that may be garnered by an unassociated third party.

Usage tracking

Storage Master Self Storage tracks user traffic patterns throughout our entire site.

Cookies

Storage Master Self Storage and Storage Commander use cookies in some areas to allow access to registered users. The cookies are used only to store information to identify the user while logged on to the site. Information is not web accessible and access to the information is restricted. To use secure or members' areas of our site, cookies will be required to be allowed in your browser. These cookies do not contain a user's personally identifiable information. Therefore, there is no risk of the cookie information being used to illicitly imitate the user's identity.

Correct / Update

Some features of this site require users to log in using a previously created account. The site gives users the option for changing and modifying information previously provided. To do so, log in, and then click My Account.

Notification of Changes

This policy may be revised over time as new features are added to the web site. We will post those material changes prominently on this policy page so that you will always know what information we gather, how we might use that information, and whether we will disclose it to anyone. Please check this site for information about revisions to our privacy policy.

Contacting Storage Master Self Storage

If you have any questions about this privacy statement, this web site, the practices or policies of Storage Master Self Storage, please contact:

Storage Master Self Storage
3205 Dutton Ave
Santa Rosa, CA 95407